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CASE STUDY

How Research Helped a Mental Health Nonprofit Improve Donor Trust & Increase Fundraising Clarity

StrategyHere helped Blue Humming Therapy understand donor behavior, benchmark nonprofit best practices, and optimize their donation flow to increase trust and improve fundraising performance.

You'll Get to Know How:

  • StrategyHere analyzed donor preferences and motivations for mental health nonprofits.

  • We studied the viability of BHT’s current donation structure by unlocking donor insights, including trust markers and messaging triggers.

  • StrategyHere’s competitive benchmarking helped BHT understand how leading nonprofits communicate their impact.

 

Full Case Study

 

Client Background

Blue Humming Therapy (BHT) is a US-based nonprofit mental health organization serving diverse communities. They needed help with:

  • Understanding what donors look for before contributing

  • Optimizing their website’s donation flow

  • Benchmarking against top US nonprofits

  • Strengthening trust and value communication

 

Our Approach

 

1. Market Intelligence & Donor Psychology

We researched:

  • Donor behavior in the mental health sector

  • Factors that build trust (transparency, impact metrics, social proof)

  • Emotional triggers that influence giving decisions

  • Barriers preventing repeat donations

 

2. Benchmarking Leading Nonprofits

We analyzed:

  • Donation page structure

  • Messaging frameworks

  • UX standards

  • Monthly vs. one-time giving models

This helped BHT see exactly what improvements were needed.

 

3. Messaging & Website Strategy

We developed:

  • A new impact-driven narrative

  • Clear button actions (One-Time, Monthly, Corporate)

  • A simplified donor journey

  • Storytelling that resonates emotionally

 

4. GTM Support for Fundraising

We built:

  • Donor nurture email flows

  • Community outreach messaging

  • Recommendations for corporate partnerships

 

Results Achieved

✔ Stronger donor trust through transparent and structured messaging
✔ Improved website donation experience, reducing confusion
✔ Higher donor engagement with clearer communication
✔ Better fundraising alignment across teams

 

Services Provided

  • Market Intelligence & Competitive Insights

  • Go-to-Market & Messaging Strategy

  • Fundraising Advisory & Collateral

Reach Out To Us

345 N Lasalle Drive

Chicago, Illinois 60654

United States

+1 312 608 (2288)

StrategyHere LLC

We are a fast-growing brand positioning and competitive strategy company. We are constantly working to inform and inspire our clients through powerful data analysis.

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