
CASE STUDY
How Research Helped a Mental Health Nonprofit Improve Donor Trust & Increase Fundraising Clarity
StrategyHere helped Blue Humming Therapy understand donor behavior, benchmark nonprofit best practices, and optimize their donation flow to increase trust and improve fundraising performance.
You'll Get to Know How:
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StrategyHere analyzed donor preferences and motivations for mental health nonprofits.
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We studied the viability of BHT’s current donation structure by unlocking donor insights, including trust markers and messaging triggers.
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StrategyHere’s competitive benchmarking helped BHT understand how leading nonprofits communicate their impact.
Full Case Study
Client Background
Blue Humming Therapy (BHT) is a US-based nonprofit mental health organization serving diverse communities. They needed help with:
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Understanding what donors look for before contributing
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Optimizing their website’s donation flow
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Benchmarking against top US nonprofits
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Strengthening trust and value communication
Our Approach
1. Market Intelligence & Donor Psychology
We researched:
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Donor behavior in the mental health sector
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Factors that build trust (transparency, impact metrics, social proof)
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Emotional triggers that influence giving decisions
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Barriers preventing repeat donations
2. Benchmarking Leading Nonprofits
We analyzed:
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Donation page structure
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Messaging frameworks
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UX standards
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Monthly vs. one-time giving models
This helped BHT see exactly what improvements were needed.
3. Messaging & Website Strategy
We developed:
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A new impact-driven narrative
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Clear button actions (One-Time, Monthly, Corporate)
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A simplified donor journey
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Storytelling that resonates emotionally
4. GTM Support for Fundraising
We built:
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Donor nurture email flows
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Community outreach messaging
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Recommendations for corporate partnerships
Results Achieved
✔ Stronger donor trust through transparent and structured messaging
✔ Improved website donation experience, reducing confusion
✔ Higher donor engagement with clearer communication
✔ Better fundraising alignment across teams
Services Provided
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Market Intelligence & Competitive Insights
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Go-to-Market & Messaging Strategy
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Fundraising Advisory & Collateral


