Introduction
Business to Consumer (B2C) is an online platform providing services and products from the business owners directly to end-consumers. In the B2C structure, there are no intermediaries and there is more competition and higher demands from the customers in B2C e-commerce.
Factors such as shifting trends towards digitalization, flexibility in buying products, cheap prices are driving the market demand. However, data security, and privacy concerns as well as lack of technical expertise are some of the factors that are hampering the market growth.
The COVID-19 pandemic has severely impacted the importance of B2C E-commerce as it is widely used for purchasing essential commodity products. Moreover, the recovering market across the globe is expected to increase the market demand post-pandemic situation.
Table of Contents
Executive Summary
Scope of the report
Research Methodology
Executive Summary
Introduction
5.1 Parent Market/ TAM
5.2 Market Outline
5.3 Market Segmentation
6. Five Force analysis
7. Market Sizing
8. Market segmentation
9. Geographical Landscape
9.1 APAC
9.2 Europe
9.3 North America
9.4 ROW
10. Growth drivers
10.1 Growing need for convenience from customers
10.2 Increasing penetration of smartphones and internet accessibility
11. Key Market Trends
12. Impact of Covid-19
13. Challenges
14. Customer Insights analysis
15. Major Market Players
15.1 ALIBABA GROUP HOLDINGS
15.2 Amazon.com
15.3 ASOS
15.4 eBay
15.5 Flipkart
15.6 JD.com
15.7 OLX
15.8 PayPal
15.9 Craigslist
15.10 Walmart Stores
16. Recent Developments
17. Future Scope
18. Strategic Recommendations
Market Overview
The Global B2C E-commerce market is expected to grow to $6.10 trillion by 2025.
Growth momentum is expected to accelerate during the forecast period with 10.52% CAGR.
The B2C retailers segment had dominated the market with more than 99% market share in 2020.
APAC is expected to project highest growth rate during the forecast period. The growth is attributed to the increasing internet connectivity in second-tier cities & rural areas.
Key Trends
Increasing penetration of internet services in untapped regions, the advancements in technologies such as artificial intelligence, machine learning, and robots are likely to create opportunities in near future.
The rising expansion in shipping and distribution organizations is anticipated to drive the market during the forecast period.
Key Market Players
Some of the key players in the market are ALIBABA GROUP HOLDINGS, Amazon.com, ASOS, eBay, Flipkart, JD.com.
In recent years, the key market players are adopting various strategic initiatives such as new product launches and focus on continuous technology innovations, M&A to increase their market share.
Growth Drivers and Challenges
The growing need for convenience from customers is one of the key factors driving the market demand.
The increasing penetration of smartphones and internet access is also one of the key drivers of the market